Buyer FAQ

Clear answers for confident sourcing decisions

We support EU and UK buyers with transparent lead times, export-ready documentation, and verified manufacturing partners. These answers cover common commercial and production questions.

Ready to move forward?

Share your specification and target market. Our sourcing team will respond within one business day with a clear next step.

What are your minimum order quantities (MOQs)? +

MOQs depend on construction, yarn and packaging. We align the MOQ to your market needs and suggest options to reach competitive pricing without overstocking.

Do you support private label and OEM programs? +

Yes. We manage full private label and OEM development including materials, labeling, packaging, and compliance for EU and UK retail requirements.

Can we request samples before placing a bulk order? +

Absolutely. We provide sampling for fit, feel and performance approval with clear timelines and courier tracking for international delivery.

How do you manage quality assurance? +

We follow pre-production approvals, inline inspections, and final QC with documented checkpoints aligned to international standards and buyer-required AQL.

What are typical lead times for export orders? +

Standard lead times range from 35–60 days after approvals. We confirm a production calendar and keep you updated at key milestones.

Do you handle export documentation and shipping coordination? +

Yes. We manage packing lists, commercial invoices, certificates, and work with trusted freight partners to deliver to your chosen port or warehouse.

What customization options are available? +

Choose from yarn blends, colors, sizes, packaging, and branded trims. We provide lab dips and strike-offs before bulk production.

How do we start an inquiry and who will we speak with? +

Submit your brief via the contact form or email. A dedicated export account manager will respond within one business day with a clear proposal.